In this episode of the Digital Marketing Masterclass, Chris interviews Will Wang from Growth Labs about making data-driven decisions and the secret sauce behind his company’s success. Will shares his background in data and how his company focuses on B2B businesses, offering services in cold email outreach, building funnels, and running traffic. They discuss the importance of finding the right message for the right client at the right time and the significance of engagement metrics beyond open rates. Will emphasizes the value of building a strong email list with active engagement rather than a large but unengaged list. He also highlights the need for personalization and segmentation in email marketing, tailoring the content to specific markets. Will talks about his approach to split testing, emphasizing the search for winning strategies rather than continuous testing. He stresses the importance of finding a niche and focusing on the one thing you excel at, rather than spreading too thin. The conversation touches on the challenges of email deliverability, the role of software automation, and the impact of changes in the industry. Will shares insights into his company’s business model, which includes a smaller retainer fee and a percentage of sales when deals are closed. He also discusses their approach to client retention, providing each client with an account manager and a project manager for personalized service. The episode concludes with a discussion on the future direction of the company and their plans to expand their podcast and online presence.